The department overseeing the medical-administrative services and the patient management service is in charge of the administrative tasks that allow the programming of healthcare procedures for public patients.

Service director: Dr Mª Teresa Vernet March

Fundació Puigvert’s anaesthesia, resuscitation and pain medicine service specialises in caring for patients in the hospital’s fields of specialisation. It broadens knowledge and provides support for the institution’s other services through multidisciplinary teams. Its mission is to accompany, oversee and protect our patients at all times in the event of surgery or diagnostic tests that require anaesthesia. From the preoperative stage to the surgery or the diagnostic test and in the intermediate care unit. All of this is done in collaboration with a nursing team who are highly qualified in anaesthesiology and resuscitation. During the initial visit, in addition to the medical study, all relevant information is collected regarding the patient’s general state of health, and any questions about the procedure are answered. The main healthcare areas that this service covers are:

• Assessment of risks of anaesthesia and surgery
• Surgical anaesthesia
• Postoperative resuscitation (postoperative intensive care unit)
• Pain clinic

Service director: Dr Inmaculada Vives Llorente

Read this information before undergoing surgery or a procedure that requires sedation:

The main purpose of the medical documentation service is to ensure that clinical histories are unique, integral, secure and of good quality so that they may be useful tools for patient care. The service also provides support for research, teaching, quality assessment, clinical management and legal matters. The service is comprised of three units:

• The Archives Unit oversees the quality of data of clinical histories, it digitalises documents and incorporates them in electronic clinical histories, and it provides support for healthcare staff, teaching and research.
• The Reports Secretariat oversees patients’ right to access their clinical histories, providing them with copies of clinical documents and managing medical reports on request.
• The Documentation Unit manages clinical information for the institution’s growing demand for data, as well as for national and international administrations and agencies.

Service director: Dr Cristina Danés Vilar

Our nursing team account for around half of our workforce. Owing to their specialisation and experience in caring for patients, we can guarantee integral care that enhances patients’ security, quality and experience. We believe that patient care is a personalised act in which all of a patient’s aspects are considered: pathology, needs, sensitivity, emotions, experiences, special characteristics, habits, etc. Our specialised nursing team stand out for their high level of expertise and dedication in relation to urological, nephrological, andrological and reproductive care. With six specialists in advanced nursing practice, we have the highest ratio per number of hospital beds and per number of advanced nursing practitioners among hospitals in Barcelona:

• Functional and Female Urology
• Urology and Stomatherapy
• Andrology
• Chronic Kidney Disease
• Peritoneal Dialysis
• Endoscopy

Service director: Esther Franquet Barnils

The hospital pharmacy service provides quality pharmaceutical care and guarantees the safe, effective and efficient use of the medicines taken by our patients. It also provides support for medical and surgical healthcare. The functions of this service include the following:

• Pharmaceutical care of kidney transplant patients on discharge
• Specialisation in preparation of sterile medicines for intravesical administration

It also takes actions that ensure the effectiveness of certain medicines and minimise their toxicity in relation to potential kidney damage. It is involved in clinical trials of urology, nephrology and andrology, providing integral management of medications under research. Lastly, it provides outpatient pharmaceutical care and dispatches hospital medication to patients who reside outside of Barcelona.

Service director: María Priegue González

Fundació Puigvert has an in-house laboratory service that provides support for integral healthcare within our fields of specialisation. It also expands on scientific knowledge and promotes teaching. The laboratory service works in nine fields of specialisation. It provides a wide range of services, including the detection, gauging and/or analysis of over 450 biological magnitudes and analytical profiles in consensus with specialists of Fundació Puigvert’s healthcare areas. The laboratory’s global activity amounts to 100,000 requests and 800,000 analyses per year.

Service director: Dr Rosario Montañés Bermúdez

The clinical psychology service collaborates with the services of urology, nephrology, andrology and reproductive medicine to enhance patient-oriented integral healthcare, including the consideration of biological, psychological and societal factors that have a bearing on the health problem. The service is provided by a team of eight persons, four of which are resident interns training to be psychotherapists. The care they provide consists of psychosocial assessments and indications of patients’ psychological procedures and their familial context, as well as providing support for medical teams who are dealing with clinical situations of great emotional complexity. Each psychological procedure is specially designed for its healthcare context. A model of psychotherapeutic thinking is used to design the procedures, which may be adopted in different forms: emotional contention; psychotherapeutic advice and/or psychotherapy; applied individually, to couples or to groups; for outpatient and/or hospital use. We provide needed psychological support for patients, for socio-familial contexts and for healthcare teams in order to obtain the best clinical results.

Service Director: Francesc Maestre Loren

With a team comprised of 40 professionals, including 10 specialists in radiology, eight in nursing and 15 in diagnostic imaging, the radiodiagnostics service is equipped to provide over 150 types of diagnostic tests and procedures involving interventional radiology. Hence, the service provides support for the hospital’s different specialities, generating some 20,000 image diagnoses per year. We are equipped to perform lithotripsies, CT scans, Doppler ultrasonographies and radiographies, among other procedures.

Service director: Dr Mª José Martínez Barcina

Our urgent-care service receives patients 24 hours a day every day of the year to care for urgent health problems that fall within our fields of specialisation. Fundació Puigvert has four installations for this service and receives around 20,000 urgent-care patients per year. At present, the service is provided by general urgent-care professionals, who specialise in urological, andrological or nephrological pathologies, although patients’ overall conditions are considered, with the help of urology and nephrology resident interns and those of other cross-cutting medical services:

• Radiodiagnostics
• Laboratory
• Hospital Pharmacy
• All the staff of Fundació Puigvert

As the urgent-care service is part of a single-speciality centre, the pathologies it treats are highly specific. A team of medical and nursing professionals, as well as healthcare and administrative auxiliary staff, comprise a focused unit dedicated to providing the best possible care. An urgent-care service will function properly only when all staff work with the same criteria.

Head of Service: Dr Jaume Borràs Suárez